When I try to restore the phone, it gives an error:
Power off the phone, disconnect and reconnect the battery(if possible) and connect USB cable...
Using Port:
Boot META MODE...
Hold the VOL DOWN to force MediaTek BootROM.
Scanning BootROM or Preloader port... Done
Detected [BootROM] MediaTek USB Port (COM51)
Connection status: EHCI:HUB:USB 1.10 High-Speed
USB Driver: [MediaTek Inc.] wdm_usb, version: 3.0.1504.0, date: 1-22-2016
Boot META MODE from BootROM ... [SERVER] Error: Undefined phone id, please report this issue to support !
error 116
I don’t understand what my mistake is. Help me please.