smtel Hi,
Sorry for the inconvenience,
Sometimes I miss replying, most people ask before doing a search, and most of the questions already have answers, though not specifically, sometimes in general terms.
Ok, back to the problem you posted, from the log window, it looks like the device model name is not recognized by the server. It may cause by wrong selection of storage type. You may select UFS instead of eMMC.
- Make sure to select the CORRECT phone model and storage type !
Anyway, glad to hear you solve the problem, and sorry for the inconvenience.